30-Day Money-Back Guarantee
Your satisfaction is our #1 priority. If you are not completely satisfied with your Eternal Rose, please review our policy below.
To be eligible for a return, your item must used and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If your order arrives damaged or defective, please take a photo and email us immediately at contact@rosegift.store. We will send a replacement free of charge.
You will be responsible for paying for your own shipping costs for returning your item, unless the item was damaged or defective upon arrival.
To start a return, please contact us at: contact@rosegift.store